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Notice: Our scoring system will be undergoing an update starting at 7am ET on September 25. Please be aware that scoring requests submitted during this period may experience a delay in processing. 

Showing articles from Assessment Portal tag

Visual errors on downloaded PDFs

* If you have downloaded a PDF document, but there are erroneous blank sections, your PDF viewer may have compatibility issues or be missing certain font characters.  Does your device use the Macintosh operating system? The default pdf viewer in macOS is an app called “Preview”, which doesn’t always display …

Can I change an answer on my survey if I've already submitted?

* Participants and raters cannot change answers on a survey once it has been submitted. However for some surveys, and in certain special cases, your survey can be unlocked by a Client Support Specialist allowing you make changes and resubmit.

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