* If you have downloaded a PDF document, but there are erroneous blank sections, your PDF viewer may have compatibility issues or be missing certain font characters. Does your device use the Macintosh operating system? The default pdf viewer in macOS is an app called “Preview”, which doesn’t always display …
* Participants and raters cannot change answers on a survey once it has been submitted. However for some surveys, and in certain special cases, your survey can be unlocked by a Client Support Specialist allowing you make changes and resubmit.